Interfering with, harming, or spoofing Microsoft networks, services, or other systems. Phishing: Stealing private information from others by tricking or spoofing them into providing it. Malware: Sending intentionally unwanted or harmful code or software. Microsoft forbids the use of our services for: Malware, phishing, and other harmful activities Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. If you see a "usage limit exceeded" error message when requesting a security code, this could mean the phone number has been used too many times in a short period of time, or that we've detected something suspicious about the phone number. You can also log in to the official Microsoft website at, click Contact Microsoft at the bottom of the home page, and follow the onscreen instructions for assistance.Tip: If your security code doesn't work, make sure you enter the numbers in the body of the message, and not the numbers in the header. If you have any other questions, contact Microsoft customer service at 40 (mobile phone or fixed-line phone) or 80 (fixed-line phone) and follow the voice instructions for assistance. Note: If you do not use the Microsoft account to log in to Windows but need to change your Windows password, reset your Windows 10 local account password. Enter a new password twice and select Next.If you still cannot see it, you can use other verification methods. If you cannot see it, check the spam folder.
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